An ideal process has no waste so we simply take the current state map and eliminate nonvalue adding events, as shown. It is important to bear in mind that the steps and the icons. Determines which steps in the process are currently adding value or waste for our customers. How to document your current processes in 10 easy steps. Current state and future state process analysis go handinhand when you are evaluating business processes. Jun 30, 2019 step 2 create a current state map record the detail about the current flow material or information. This visual representation facilitates the process of lean implementation by helping to identify the valueadding steps in a value stream and eliminating the nonvalue adding steps, or wastes.
You can edit this template and create your own diagram. Current state editable flowchart template on creately. Complete the current state map by walking gemba walk and experiencing the process. Jul 15, 2015 remember, process mapping sessions are not for solving problems they are for the purpose of identifying and documenting potential problems.
Use pdf export for high quality prints and svg export for large sharp images or embed your diagrams anywhere with the creately viewer. What is valuestream mapping value stream may be a new phrase in your vocabulary. Once the current state process map is complete, a future state process map provides teams or individuals with a visual representation of steps. What did you think of our tips on lean process mapping and how to do process mapping.
Mapping sessions can also get off topic by the compulsion of participants to document processes as they should be and not how they exist in its current state. However, continuous flow is not always possible, so instead other changes might be. May 11, 2016 course project part 2currentstate workflow. Apr 15, 2019 how to document your current processes in 10 easy steps.
But many times, documenting the current state is an interim analysis step to improving the current state by creating a new to be or future state process. The fat builds upon the detailed process mapping to create the current state flow analysis map. I find when i am writing process steps new questions come to mind. A map created specifically to provide a lean vision of current state and future state. The key to creating an excellent current state vsm is to document what you actually see with your own eyes. In this stage, we do not have to worry about the future of the process. Six sigma dmaic process analyze phase as is process map as is process map process mapping is a graphical representation of all the activities carried out to deliver output for a process. We should have a formal, well understood way to gather and evaluate the results. Draw the value stream current state map, optimize materials and information flows, draw and implement the value stream future state map, define action plans necessary to obtain results. Special type of flow chart that uses symbols known as the.
Rightclick on any white space in the background of the asis process diagram and select utilities create tobe process. The difference between currentstate and futurestate service. Use predefined table columns to represent process metrics and metadata, and customize by adding new columns. Key differences between future state vsm and current state. We are pleased to provide this first deliverable presenting the findings of the current state analysis. In this third installment we will discuss how to go about creating a current state value stream map. A process map template to analyze your current processes and make improvement to them. When looking for areas of improvement, try to focus on changes to improve the flow of patients through the process. Six sigma dmaic process analyze phase as is process map. A current state map is a snapshot of how a process is currently done. A value stream is all the actions both value added and nonvalue added currently required to bring a product through the main flows essential to every product. A useful technique when creating the as is is to recall an actual event.
The basics of documenting and analyzing your asis process. Improve continuously the product family value stream. The comptrollers office of the commonwealth of pennsylvania commissioned bearingpoint to analyze the current state of its requisition to payment process, identify performance gaps and make specific improvement recommendations. Well look at the principles and framework to map out processes, and the current state of process mapping. We are not interested in how the process is supposed to work, or was designed to work. Creately diagrams can be exported and added to word, ppt powerpoint, excel, visio or any other document.
A method used to document the sequence of linked activities through which a product or service is currently produced for a customer. The current state map shows cycle time for each process, waiting time, the lead time, valueadded time, nonvalueadded time and also change over time co value which is assumed as 60 seconds. This as is map represents what happens, not what should happen, or could happen. Essential guide to business process mapping smartsheet. Using process mapping software, process maps show a series of events that produce an end result. After formulating a clearly defined plan for a gap analysis, the next logical step is to conduct the gap analysis. The first step in the analysis of a process is to create a process map or flow chart of the current state. Sep 16, 2012 our objective is to develop a clear and unambiguous understanding of the current state. Open the business process diagram by double clicking on its thumbnail in project browser. The clarity that comes from good business process documentation can, on its own, sometimes resolve confusions and fill in the gaps that are causing issues.
Take caution when considering automation to take over manual processes. Process maps are detailed flow diagram of the process using color coded. It may be a current state process flowchart, or a current state value stream map vsm, but the principle is the same. If you only create a current state value stream map then you will have failed to address the transformation process identified and set out in the future state map that can lead to the improvements in processes that are integral to the purpose of value stream mapping. But remember that process maps represent the current state, so go to the. Complete the current state map by walking gemba walk and experiencing the. Specify process steps and connections in a structured format. Use this process map template to capture and visualize your process requirements. It tells us all the activities being carried out to obtain the output. Understanding patient flow is vital in complex systems to fully identify repetition, queues and delays. Sipoc, cross functional flowchart or value stream map.
How to build a roadmap define current state applied. The purpose is to visually represent the process as it is in reality. Documenting current state processes and information flows. Sometimes a process is easier to remember if i actually write the individual steps in a numbered list, or sometimes a crude flow chart is in order.
Youll see that a new diagram is created containing the tobe process. Make an analysis of the data in the current state of the vsm study, we have to mention the actual readings or data of the operation flow. The gap analysis will shed additional light on the details of the currentstate workflow and provide directions for transitioning into the futurestate workflow. All work can be described as a series of individual tasks or steps. A process map is also called a flowchart, process flowchart, process chart, functional process chart, functional flowchart, process model, workflow diagram. Sep, 2017 how do you improve the current state map.
Develop a shared understanding of the current state process. In the current state map, one would normally start by. An ideal state map is useful and easy to construct. Review your map to ensure you have not overlooked any of the following.
It represents one department with a continuous, internal fixed flow. Create a tobe process diagram from the current process diagram. For information on the remaining steps, the following publications may be useful. The complete guide to process mapping that explains what is. However, the ideal state map helps us to focus on the value added events. Various levels of detail are used to describe what influences the process make sure that all individuals understand the process map. The third step in the vsm process is to map a future state.
Lean process improvement portland state university. This is a valuable learning experience, the team will quickly gain. A process map visually shows the steps of a work activity and the. This text focuses mainly on the creation of the current state map and the future state map.
The process map gives a pictorial representation of the process as it really is current state you must go to the gemba where the work takes place when developing a process map how much detail is too much. Step 2 create a current state map record the detail about the current flow material or information. Mar 15, 2018 in this post, i explain the difference between current state and future state blueprinting, break down the format and process for both, and how to use this powerful method to imagine new services. Take all the brainstorm items you identified and sequence them into the process flow. Future state process mapping san francisco city performance lean. Blockflow chart map with key process inputs and outputs listed at each process.
Process maps are detailed flow diagram of the process using color coded symbols that drill further into the high level map generated on the sipoc. May 11, 2016 as you can see, lean process mapping aims to reduce the cycle time in each process, allowing for more productivity, producing more in less time. A process map is a planning and management tool that visually describes the flow of work. Current state process map editable flowchart template on. First, we need to have a shared, coherent set of questions we can use to draw participants into the process that are relevant and can be quantified. Simply put, asis maps where your processes are and tobe maps where you want them to be. The second step is to construct a current state map for the product value stream, using information gathered from the actual production process. The asis phase outlines the current state of your processes and any gaps or issues with the current mode of operation. In this guide, we tackle newbie and advanced topics around business process mapping including its scope and purpose, its history, the types of maps, and the benefits. How to facilitate successful process mapping sessions. Identify all the steps, decision points and major assumptions about the process and the way things are currently done current state is the terminology used to. The customer who receives and uses the outputs of a process may be either internal or external to your organization. Value stream mapping vsm participant workbook information resources ir access for state of maine employees new to dhhs.
Value stream mapping process symbols customersupplier icon. Value stream mapping vsm study with example lean tool. Continuous flow is the ideal and moves patients through the system without them having to wait. It shows the current methodology of how you produce products or perform services for your customers. Communicate progress to the top management on site. Symbols commonly used to map each activity type are shown below.